Brisbane film production
- Events & Film
- Friday night request
- On site by 10:30am Saturday
- No disruption to the shoot
A Friday night distress call saw two 85ft stick booms delivered to site by morning tea on Saturday.
The challenge
One of Skyreach's long-standing film production customers already had a large fleet of our machines on hire for an active shoot. The customer contacted our team after hours on a Friday evening with an urgent request for two additional 85ft knuckle booms, which were needed on set that weekend. Our Film, Television and Events Manager, Olivia Gammone, received this message on her way to the AFL on a Friday evening:
"I have a Friday stitch-up. Can you call me when you're free? It involves 2 machines this weekend. 😱🤢 Two 85ft knuckle booms."
The customer's production had already drawn heavily on Skyreach's fleet, leaving very little available stock, and any delay risked disrupting a shoot involving cast and crew already on standby.
However, Olivia, Ali, and others in the Skyreach team immediately coordinated an after-hours response, arranging for staff to access the yard out of hours to prepare and dispatch the machines in time for the following morning.
Skyreach's solution
Despite the fleet being almost fully committed, the Skyreach team identified two 85ft stick booms still available in the yard. Our mechanics came into the branch after hours on a Friday night to service the machines and get them ready for collection the next morning (Saturday). Ali, on call after hours, coordinated both the service team and the transporter to make all of this happen at the last minute.
Outcome
Both machines were delivered quickly and confirmed on site by 10:30 am Saturday, allowing the shoot to proceed without disruption. Our customer's text message on delivery conveyed their appreciation:
"85's landed on site. Very impressive Liv. Thank you so much for this."
The rapid turnaround demonstrated Skyreach's ability to respond to urgent, after-hours requests even at the limits of fleet availability, reinforcing the trust and personal care underpinning our relationships with our film & events customers.